VIRUS HELP

There are new viruses arriving on the internet every day. Most of them arrive through emails that you didn't expect. Quite often these emails can pretend to be from people you know. The worst viruses spread VERY quickly to other computers and can send your credit card details to strangers, and also let hackers into your computer.

You can find all the full details of what's going round now by clicking on the excellent SOPHOS TABLES at the bottom of this page. These tables automatically update themselves with the latest problems and suggest what you can do about them if you're worried.

VIRUS HOAXES

The jdbgmgr hoax
If you've had a warning about the jdbgmgr virus, don't panic - it's a "joke". See the excellent SOPHOS website for details.
As well as viruses such as KLEZ (see the newspaper article below), there are also virus "hoaxes". Some sad little nurk without any friends sends out loads of messages saying something like "Sorry but I think I've given you a virus" and then asks the receiver to forward the message to everybody they know. Soon everybody on the planet gets a copy of the message. The message usually asks you to look for some file in your computer and says that if you find it - that's the virus! In fact this file will normally be some harmless little bit of your operating system. So before you panic, it's always worth checking the SOPHOS TABLES to see if your virus is just a hoax.


VIRUSES and how to avoid them!

from THE SUN April 25th 2002
WHAT DO VIRUSES DO?
If your computer gets a virus, you probably won't know at first. Most viruses come in attachments to e-mails, and when you open them, the virus gets into your system and then it might do anything from deleting your files to finding your credit card details. Most importantly of all it finds any e-mail addresses in your memory and sends itself out to them without you knowing. The KLEZ virus was even cleverer - it arrived with an e-mail but you didn't even have to open it - it just started working straight away.
If your computer suddenly has trouble turning off, or it keeps shutting down unexpectedly - be suspicious!

If you think you have a virus, do NOT send a message of any kind to anyone and if possible do not connect to the internet at all.

WHERE DO THEY COME FROM?
Anybody who has ever sent you an e-mail before might send you a virus without knowing it! The virus looks through the computer, finds ANY e-mail addresses (even in the "deleted items" folder) and sends itself out automatically without the owner being aware.

HOW DO YOU PROTECT YOURSELF?
The easiest way is to get anti-virus software installed on your machine. This will check for viruses arriving and if it finds one it will "trap" it and tell you. The only problem is that you need to update your virus protection AT LEAST ONCE A WEEK! The protection can usually only catch viruses it knows about, so if a new virus comes out, you need the very latest protection update.

IS THERE A BETTER WAY OF STOPPING VIRUSES?
It is possible to stop a lot of viruses getting into a computer by deleting them before they get in! (It's a bit like asking the post office to get rid of any unwanted letters before they come through your letter box.) Here's how you do it:

This might sound a bit boring, but at the MM site we have a system similar to this and we do it EVERY TIME before accessing our e-mails. Since we started doing it we find we're deleting between 20-50 virus attachments a month, and not one single virus has reached our system. It has saved us HOURS of grief!

We hope this information is of help. Viruses are a real pain so please seek further advice if you have ANY doubt.

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